Software Architecture & System Design
Good architecture isn't just about finding the most elegant technical solution. It's about understanding your environment deeply enough to make sound decisions. It's about what to build, how it fits together, and what you'll need it to do in three years, not just three months.
We've designed systems for national-scale data platforms, multi-agency environments, and complex integrations where getting the architecture wrong would have been costly to unwind. That experience shapes how we approach every engagement, with rigour, and without over-engineering.
What this looks like in practice:
- System architecture design and documentation
- Technology stack evaluation and recommendation
- API and integration design across complex ecosystems
- Cloud architecture (Azure, AWS) and infrastructure-as-code planning
- Security and compliance architecture (ISO 27001)
- Architecture review of existing systems - before you extend or modernise
We don't come in with a preferred pattern and fit your problem to it. We start with your context, your constraints, and your goals & then design accordingly.
Service Design
Technology problems are often service problems in disguise. The system isn't the issue, it's the gap between how the organisation works and what the people using it actually need.
Service design is how we close that gap. We help you draw a clear line from your purpose to your value stream, so that what gets built reflects how your service actually needs to work and not just how it looks on an org chart.
This matters most when you're redesigning something complex: a multi-agency process, a customer-facing platform with many different user types, or a legacy service that's grown organically and lost coherence. We bring decision-makers and delivery teams into shared understanding early, so the system you build is the one you actually need.
Discovery & Technical Advisory
Sometimes you need a clear-eyed view before you can move forward. We provide senior technical advisory across the full pre-build phase, from initial discovery through to a point where you're confident in what you're building and why.
This is the work that de-risks everything that follows. A well-run discovery surfaces the assumptions that would have become problems, the integrations nobody had fully thought through, and the scope that would have blown out.
Where we add value:
- Technical discovery and scoping
- Vendor and platform evaluation
- Pre-build risk assessment and technical due diligence
- Translating business requirements into technical specifications
User Experience (UX)
Grow with the benefit of specialist UX design and research consultants who support the development of user-centric interfaces and experiences and guide UX research.
Whether they’re embedded with your team, or working independently, they champion the end user to ensure your digital product gains competitive advantage.
Product Management
Orchestrate the development of your digital product with the help of skilled, multidisciplinary product managers.
From vision setting and revenue modelling, through to customer support and outcomes roadmapping, our consultants can provide peace of mind and advice throughout the product life cycle.
Intelligent Transformation
Digital transformation is an overused phrase, we prefer to think about Intelligent Transformation. What it actually means varies significantly from one organisation to the next and getting that definition right for your context is half the work.
We help organisations cut through the noise to identify where technology can genuinely change how they deliver value. That means understanding your operating model, your data environment, and your people, not just your platforms.
We're equally comfortable working with leadership teams to set direction and with delivery teams to make it real.
We've spent over two decades working on some of New Zealand's most complex digital environments — national data infrastructure, multi-stakeholder platforms, systems where security and scale aren't optional extras.
Book a free session with a senior consultant to explore your challenge. No sales pitch - just a genuine conversation about the problem you're trying to solve.