Application Support
We offer a managed help desk staffed by maintenance specialists that covers Tier 2 and Tier 3 support for issue resolution and handling of service requests.
Service-level agreements (SLAs) are also available to ensure support is there when you need it.
Infrastructure & Hosting
Have peace of mind with our team of certified cloud engineers supporting and maintaining your infrastructure. We're proudly platform agnostic and are experienced in deploying solutions across Amazon Web Services, Azure and Google Cloud. Our customers can benefit from native cloud functionality, bringing cost effective, flexible and scalable solutions.
Whether it's integrating green-field solutions or deploying into private infrastructure, we tailor our deployments to your environment. Our DevOps practice uses a range of approaches from infrastructure-as-code to automation and CI/CD to create consistency and certainty.
| We are proud to be recognised as a certified AWS Public Sector Partner |
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Standards
Our information security management system is certified to ISO/IEC 27001:2022, and our support practices are aligned with ITIL 4.
Continuous Improvement
Go beyond maintenance and into continuous improvement with our Product as a Service (PaaS) model.
PaaS ensures you have access to the breadth of our services alongside your support plan, ensuring your digital product will continue to evolve and remain the right thing as your business grows and changes.
Software maintenance is about supporting people as much as product.
Talk to us about the support you need and we'll be in touch within two business days.