Wells Aotearoa NZ

Case Studies /
Wells Aotearoa NZ

The national system for Te Uru Kahika to manage well and groundwater records.

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Photo collage showing water dripping off a hand onto a small seedling. The Wells logo of a waterdrop is shown in the middle.

The challenge

photo of an old garden tap dripping water.

Aotearoa New Zealand's regional councils are responsible for helping protect the country's precious natural resources - including the groundwater sources that provide us drinking water. Each council maintained a register of all wells for their region. Unfortunately working independently resulted in inconsistent processes and data that made it hard to understand the national picture, increased costs to each individual council, and ultimately produced a poor experience for those trying to access the information.

Te Uru Kahika (the regional sector) came together, with support from Regional Software Holdings Limited (RSHL), to build a single national system.

Photo of group of people collaborating around a whiteboard sticking post-it notes up on a wall.

The solution

Media Suite designed and built a new cloud-based wells system using our technology platform that could be used by all participating councils. This included a single shared data structure that means a consistent national view of wells and groundwater records. System APIs made this data easily available to other council systems.

The system is accessible to well drillers, enabling them to enter new data as they collect it - reducing admin tasks and improving data quality through automated checks and a new council review process.

Researchers and the public can also use the system to explore well records in their neighbourhood, their region, or around the entire country.

Wells user interface screenshot with other UI elements floating on top of it.

a focus on

  1. A simple user experience that makes exploring data easy and intuitive
  2. A single source of truth, accessible to all users interested in well and groundwater information
  3. Improved data quality across the country, with clear auditability of any record changes

how it came together


Bringing together scientists and IT specialists from across Te Uru Kahika to build a shared vision and desired outcomes for the national system


Interviewing a range of users to inform the design of a fully interactive prototype


Utilising our technology platform, the prototype was quickly turned into a working software product


Dedicated hypercare support around the release of the new system, coupled with proactive maintenance, monitoring and improvements

Illustration of Dominic Javis - Senior developer

Technically speaking

“The forms component of our tech platform makes it easy for us to combine spatial data capture. This provides users with rich spatial context.

This also extends to the search component of our platform, where the multiple search modes allow us to combine geospatial information with traditional search patterns. The search can be easily configured to be as simple, or advanced, as users need it to be.

We also incorporated the use of common data standards to help integrate with existing business processes. For example, records can be populated using the AGS data format.”

Dominic Jarvis - Senior Developer